Privacy Policy

Droneworks ("we", "us", or "our") is a drone photography and aerial videography company based in Edmonton, Alberta, Canada. Our website is https://droneworks.vercel.app. You can reach us at droneworksyeg@gmail.com with any privacy-related questions.

We collect information you provide directly to us and information collected automatically when you use our site. Information you provide: - Name, email address, phone number, and message content when you submit our contact form - Any other details you choose to include in your inquiry Information collected automatically: - Browser type and version, operating system, device type - IP address and approximate location (country/city level) - Pages visited, time spent on pages, referring URLs - Clicks and interactions with our site content Information from third parties: - If you interact with our Facebook or Instagram ads, Meta may share data such as ad interactions, page visits originating from those ads, and custom audience membership with us in accordance with Meta's Data Policy.

We use the information we collect to: - Respond to your inquiries and book drone photography sessions - Deliver the services you have requested - Send you relevant follow-up communications about your booking or quote - Improve and optimize our website and user experience - Run and measure the performance of advertising campaigns on Meta (Facebook/Instagram), Google, and other platforms - Create custom and lookalike audiences for advertising to people likely to be interested in our services - Comply with legal obligations

We use the Meta Pixel (also called the Facebook Pixel) on our website. The Meta Pixel is a snippet of code that allows us to: - Measure the effectiveness of our Facebook and Instagram ads by understanding actions taken on our site - Build custom audiences of website visitors to retarget with relevant ads - Create lookalike audiences to reach new people similar to our existing visitors and customers When you visit our site, the Meta Pixel may collect your IP address, browser information, and information about your activity on our site (pages viewed, buttons clicked, form submissions). This data is sent to Meta and processed in accordance with Meta's Data Policy. You can opt out of Meta's use of your data for ad targeting at any time: - Visit https://www.facebook.com/privacy/policies/cookies to manage your Facebook ad preferences - Use the Digital Advertising Alliance opt-out tool at https://optout.aboutads.info - Adjust your browser's cookie settings We do not sell your personal information to Meta or any other third party. Data shared with Meta is used solely for advertising measurement and audience targeting purposes.

Our website uses cookies and similar tracking technologies to enhance your experience and support our advertising. Essential cookies: Required for the website to function properly. Analytics cookies: We use tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and anonymized. Advertising cookies: The Meta Pixel and similar tools place cookies to help us measure ad campaigns and serve relevant ads. These cookies may persist for up to 180 days. You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality or prevent us from delivering relevant ads to you.

We do not sell your personal information. We may share your information only in the following circumstances: - Service providers: Third-party tools we use to operate our business (email, form submission, analytics, advertising platforms) under confidentiality agreements - Meta Platforms: Via the Meta Pixel for advertising measurement and audience creation as described in Section 4 - Legal requirements: If required by law, court order, or government authority - Business transfers: In the event of a merger, acquisition, or sale of our business assets We require all third parties to respect your privacy and handle your data in accordance with applicable law.

We retain your contact form submissions for up to 2 years to manage our client relationships and booking history. Website analytics data is retained in accordance with the respective platform's data retention policies (typically 14 months for Google Analytics). You may request deletion of your personal data at any time by contacting us at droneworksyeg@gmail.com.

Depending on your location, you may have the following rights regarding your personal information: - Access: Request a copy of the personal data we hold about you - Correction: Request that we correct inaccurate or incomplete data - Deletion: Request that we delete your personal data ("right to be forgotten") - Objection: Object to our processing of your personal data for direct marketing or advertising purposes - Portability: Request your data in a portable, machine-readable format To exercise any of these rights, please contact us at droneworksyeg@gmail.com. We will respond within 30 days. We may need to verify your identity before fulfilling your request. If you are located in Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at droneworksyeg@gmail.com and we will delete it promptly.

Our website may contain links to third-party websites (such as Instagram, YouTube, or Facebook). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: Droneworks Edmonton, Alberta, Canada Email: droneworksyeg@gmail.com Website: https://droneworks.vercel.app